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Charlotte Tighe Communications™
is committed to protecting our visitors' privacy. We feel it is important that
you fully understand the terms and conditions under which we use the information
we gather from you through the use of our Web site located at URL www.CharlotteTighe.com
(our "Site").
* Note: the email addresses
in the form of an unlinked graphic rather than a clickable link on this
Web site have been implemented due to the overwhelming problem of spam mail. Please
type the Charlotte Tighe Communications email address you would like to contact
in your email program–we apologize for any inconvenience.
Please
read this Privacy Policy ("Policy") carefully to understand how we will use and
protect information that we gather from you. We will never share your personal
information with anyone except as described in this Policy.
Questions
regarding this Policy should be directed to 
or we may also be contacted directly at the following address: Attn: Privacy
Officer c/o CharlotteTighe.com, 2121 K Street, NW,
Suite 800, Washington, D.C. 20037 Our Privacy Policy will explain
the following regarding use of our Site: 1. What information
does CharlotteTighe.com collect from you?
In order to better provide
you with our products and services, our Site collects two types of information
about its visitors: Personally Identifiable Information and Non-Personally Identifiable
Information. Our primary goal in collecting information from you is to provide
you with a smooth, efficient and customized experience while using our Site.
- Personally Identifiable Information: This refers to information that lets
us know the specifics of who you are. This information might include your name,
company, title, mailing address, telephone number, fax number, email address and
other identification and contact information. We may gather any Personally Identifiable
Information that you voluntarily disclose to us, for instance, when you register
to receive Email Newsletters or , to ask us questions or to provide us feedback
by filling out one of our online contact information forms.
-
Non-Personally Identifiable Information: This refers to information that does
not by itself identify a specific individual. We gather certain information about
you based upon what pages of our Site you visit in several ways. This information
is compiled and analyzed on both a personal and an aggregated basis. This information
may include the Web site's Uniform Resource Locator ("URL") that you just came
from, which URL you next go to, what browser you are using, and your Internet
Protocol ("IP") address. A URL is the global address of documents and other resources
on the World Wide Web. An IP address is an identifier for a computer or device
on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such
as the World Wide Web. Networks use the TCP/IP protocol to route information based
on the IP address of the destination. In other words, an IP address is a number
that is automatically assigned to your computer whenever you are surfing the Web,
allowing Web servers to locate and identify your computer. Computers require IP
addresses in order for users to communicate on the Internet, browse and conduct
transactions.
2. Where do we collect information from
you and how do we use it?
Our primary goal in collecting personal
information is to provide our visitors with a superior online experience. We may
perform statistical analyses of aggregate visitor behavior. This allows us to
measure relative visitor interest in the various areas of our Site for product
development purposes. Any information we collect is used for our own internal
purposes to improve the content of our Site, to enhance visitors' experiences
when visiting our Site, to customize the content and/or layout of our pages, and
to provide the services required by an individual visitor. We gather information
in the following ways:
- Contact
Us: You may contact us through our Contact Us section in order to request
information about our services, project experience, client list, or other related
information. You may also submit comments, questions or feedback to us through
our Contact Us section. In order to contact us through our Contact Us section
we ask for certain contact information from you, including your name, company,
title, phone number, and email address. We gather this information, and any comments
or feedback that you submit along with it in order to contact you and so that
we may understand our visitors' interests and to address questions about our services
and product and our site.
- Contact Information and Third Party
Data: If you contact us by telephone, email or letter, or through our Contact
Us section, whether to obtain information about a product, or for any other reason,
we may keep a record of your correspondence or comments. If you report a problem
with our Site, we may collect such information in a file specific to you. If you
contact us by calling our office, we ask for your name, email address and other
contact information in order to send you a reply. If other users or third parties
send us correspondence about your activities on our Site, we may keep the information
in a file specific to you. This information will not be turned over to any third
parties unless CharlotteTighe.com (i) determines it is reasonably necessary to
enforce or apply our Terms and Conditions of Use ("Terms and Conditions") or to
protect the rights, property and safety of our users, others and ourselves, or
(ii) is required by law enforcement or judicial authorities to do so.
- IP Addresses: We collect IP addresses for the purposes of system administration,
to gather broad demographic information to monitor the level of activity on our
Site. We collect information from visitors to our Site regarding the referring
URL, your IP address, which browser you used to come to the Site, the country,
state and telephone area code where your server is located, the pages of our Site
that you viewed during your visit and any search terms entered on our Site. We
use your IP address to diagnose problems with our servers and software and to
administer our Site.
- Visitor Traffic: We also track visitors'
traffic patterns throughout their online sessions, including which pages a visitor
views while using our Site. This information is ultimately stored in the form
of store categories, and, in some cases, specific URLs.
3. Who is collecting your information?
Except as otherwise expressly discussed in this Privacy Policy, this document
only addresses the use and disclosure of information we collect from you and does
not address, directly or indirectly, use and disclosure of information collected
by others. We encourage you to ask questions and to be very cautious before you
disclose your personal information to others. Please refer to the privacy policies
of our third party service providers in order to understand how they use and disclose
information. - Links to Third Party Sites: Please be aware that our Site
may contain links to other sites on the Internet that are owned and operated by
third parties. The information practices of those Web sites linking from or to
our Site are not covered by this Policy. These other sites may send their cookies
to visitors, collect data or solicit personal information. We cannot control
this collection of information.
4.
With whom do we share your information?
The information collected
by our Site is used to provide our visitor services, for statistical purposes
to improve our Site, or to let us know what portions of our Site our visitors
are interested in. However, we may release Personally Identifiable Information
when we believe that such release is reasonably necessary to protect the rights,
property and safety of our visitors, others and ourselves. - Other Parties:
Charlotte Tighe Communications DOES NOT sell, trade or rent your Personally Identifiable
Information to others. We may provide Non-Personally Identifiable Information
about our visitors' traffic patterns and related Site information to third parties,
but these statistics do not include any Personally Identifiable Information.
- Services Provided on Our Site: Except as otherwise stated in this
Policy, at present CharlotteTighe.com does not disclose its visitors' Personally
Identifiable Information to other parties.
- Compliance with
Service of Process or Law Enforcement: From time to time, we may be required by
law enforcement or judicial authorities to provide Personally Identifiable Information
(as well as Non-Personally Identifiable Information), if we possess any, to the
appropriate governmental authorities. We will disclose such information, if we
possess any, upon receipt of a court order or subpoena or to cooperate with a
law enforcement investigation. We fully cooperate with law enforcement agencies
in identifying those who use our services for illegal activities. We reserve the
right to report to law enforcement agencies any activities that we in good faith
believe to be unlawful.
5. How
can you correct or update your Personally Identifiable Information?
We believe you should have the ability to access and edit the Personally Identifiable
Information that you provide to us. If the Personally Identifiable Information
that you have provided us is incorrect or changes we encourage you to promptly
update your Personally Identifiable Information by sending us an email at .
You may ask to have the contact information that you have submitted to us deleted.
As a security measure we "back up" the data stored on our systems, and such prior
information cannot be completely removed from our databases. As a result, you
should not expect that all of your Personally Identifiable Information will be
completely removed from our backed-up databases. As for Personally Identifiable
Information collected by our third party service providers, please refer to their
privacy policies.
6. What
are your choices regarding collection, use and distribution of your Personally
Identifiable Information?
If you submit to us your Personally Identifiable
Information, we may from time to time send you email or other communications regarding
current promotions, specials and new additions to our Site. You may "opt-out"
or unsubscribe from our newsletters or email alerts by following the unsubscribe
instructions in any email you receive from us, or by sending an email to .
After doing so, visitors will not receive future communications or mailings unless
they resubmit their contact information to us.
7. What security precautions
are in place to protect against the loss, misuse or alteration of your Personally
Identifiable Information?
We employ industry-recognized information
technology to protect the security of the Personally Identifiable Information
you voluntarily submit to us. The importance of security for all Personally Identifiable
Information associated with our visitors is of utmost concern to us. Our secure
servers protect this information using password protection and advanced encryption,
and we may use firewall technology for additional protection. Furthermore, all
of the Personally Identifiable Information we collect is protected against unauthorized
access by physical security means.
We also encourage our partners
and service providers to adopt and follow stringent consumer privacy policies.
However, we are not liable directly or indirectly, for any loss or damages arising
from their failure to do so.
8.
Children Under Age Thirteen (13) and Privacy
We do not seek to collect
Personally Identifiable Information about children under the age of 13 through
our Site. If a child under the age of 13 submits Personally Identifiable Information
to us through any part of our Site and we know or learn that the person submitting
the Personally Identifiable Information is under the age of 13, we shall delete
such Personally Identifiable Information as soon as we discover it and shall not
use it for any purpose or disclose it to third parties. In the odd event that
a parent requests to review or delete Personally Identifiable Information submitted
to our Site by their child under the age of 13 before we have discovered and deleted
such Personally Identifiable Information, then we will of course honor the request.
9. You should carefully
review privacy policies of any third party sites accessible from our Site
Other sites accessible through our Site have their own privacy policies and data
collection, use and disclosure practices. Please consult each site's privacy policy.
We are not responsible for the policies or practices of third parties. Please
be aware that our Site may contain links to other sites on the Internet that are
owned and operated by third parties. The information practices of those Web sites
linked to our Site are not covered by this Privacy Policy. These other sites may
send their own cookies to users, collect data or solicit personal information.
You should contact these sites directly if you have any questions about their
use of the information that they collect.
10.
Contacting us about privacy questions or concerns
If you have any
questions about this Privacy Policy, the practices of our Site, or your dealings
with our Site, please contact us by sending a letter to: Privacy Officer, c/o
CharlotteTighe.com, 2121 K Street, NW, Suite 800, Washington, D.C. 20037, or by
sending an email to
11. Privacy Policy
Changes
If we make changes to any terms or conditions
of this Policy, the changes will be posted
in this document so that you will always know
what information we gather, how we might use
that information and to whom we will disclose
it. Please be sure to check this page before
proceeding to use our Site. Last updated:
May, 2004.
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